Privacy policy

hroughout this document, 'us', 'we' or 'our' refers to the owners of this website and 'you' or 'yours' refers to any visitor. We take the privacy of our customers very seriously and ensure that information is secure and confidential. This privacy policy explains how your personal information is collected, used and shared when you visit our online platform or place an order for a product.

Collection of information

We collect personal information you provide us with voluntarily when you register on our site or purchase a product. This information includes your name, email address, contact number and postal address. These details are required to complete your order and deliver the products to you. This information is also used to provide invoices and confirmation of orders.

We also collect non-personal information such as information about the device you use to access our site and your web browser. In addition to this we collect information about the products you viewed and parts of our website you visited. We use this information to improve the user experience and optimise our site as it helps us understand how you interact with our website.

Method of collection

Like most websites, we use cookies to collect non-personal information. Cookies are small files that contain data and they create personal experiences for users. Cookies retain data such as log in information, user preferences and they can even help direct a user to the last page they were browsing on our site. To learn more about cookies or how to disable them, please visit www.allaboutcookies.org.

We collect personal information using the following:

• Email, cell phone or any other form of communication.
• Electronic forms on our website or third-party websites.
• Certain parts of our website where customers can register for an account.

Confidentiality of information

We have technical and organisational procedures in place to protect your information. We use secure sockets layer (SSL) encryption technology to ensure safe and secure transactions. We do not share personal information with any third parties. When you place an order on our site, we record and store information that can be deleted at your request.

Changes to this privacy policy

We reserve the right to make changes or update this policy periodically. This is to display, for example, changes to our service or other legal or operational reasons.

Contact us

If you have any questions or would like to know more about our privacy policy, please contact us by using the contact details on our website.